Spam emails will often try to imitate the look and tone of legitimate financial institutions in hopes of convincing you to trust them with sensitive information. To avoid being fooled by a fraudulent email, follow these steps:
- Never give away your personal information via email - Legitimate institutions will never ask you to disclose your address, birthday or pin number through email correspondence.
- Never click a link to a login page - A fake email might contain a link to a login page that looks very similar to your bank's login page. Do not be fooled. If you receive an email from your bank telling you to log into your account, ALWAYS type your bank’s URL directly into your browser.
- If it sounds to good to be true, it is - Many spam emails will try to entice you with exciting offers and deals. Do not open emails that seem suspicious.
There are some steps you can take to significantly reduce the amount of spam you receive:
- Don't give your email address out arbitrarily - It is common for mailing lists to be sold or shared between companies. If an email address isn't required, simply don't share it.
- Be aware of default options - Online forms often have default options to receive emails about other products and services. If you don't want to receive regular emails, be on the look out and uncheck these items on the form.
- Consider opening an additional email account - Open a free alternate email account (Gmail, Hotmail, Yahoo, etc.) and give this address when shopping online, signing up for services, completing forms or posting your address on public sites. This will protect your primary email account from any spam that might be generated.
Here are steps that you can take to report any spam you receive.
- View the headers of the spam email. This will show the original sender of the message. See the Help Desk Central website for step-by-step instructions.
- Report the spam to an official source. Depending on the type of spam received, there are different options for where to send your complaint. For more information, see the US Department of Justice website.
If you need assistance, contact firstname.lastname@example.org. Please include the full headers of a message so that we can help determine where it originated.