Reducing Spam
Spam is a common, and often frustrating, side effect to having an email
account. Although you will probably not be able to eliminate it, there are
ways to reduce it.
What is spam?
Spam is the electronic version of "junk mail." The term spam
refers to unsolicited, often unwanted, email messages. Spam does not
necessarily contain viruses—valid messages from legitimate sources
could fall into this category.
How can you reduce the amount of spam?
There are some steps you can take to significantly reduce the amount of
spam you receive:
- Don't give your email address out arbitrarily -
Email addresses have become so common that a space for them is often
included on any form that asks for your address—even comment cards
at restaurants. It seems harmless, so many people write them in the space
provided without realizing what could happen to that information. For
example, companies often enter the addresses into a database so that they
can keep track of their customers and the customers' preferences.
Sometimes these lists are sold to or shared with other companies, and
suddenly you are receiving email that you didn't request.
- Check privacy policies - Before submitting your
email address online, look for a privacy policy. Most reputable sites
will have a link to their privacy policy from any form where you're
asked to submit personal data. You should read this policy before
submitting your email address or any other personal information so that
you know what the owners of the site plan to do with the
information.
- Be aware of options selected by default - When you
sign up for some online accounts or services, there may be a section that
provides you with the option to receive email about other products and
services. Sometimes there are options selected by default, so if you do
not deselect them, you could begin to receive email from lists those
lists as well.
- Use filters - Many email programs offer filtering
capabilities that allow you to block certain addresses or to only allow
email from addresses on your contact list. Some ISPs offer spam
"tagging" or filtering services, but legitimate messages
misclassified as spam might be dropped before reaching your inbox.
However, many ISPs that offer filtering services also provide options for
tagging suspected spam messages so the end user can more easily identify
them. This can be useful in conjunction with filtering capabilities
provided by many email programs.
- Don't follow links in spam messages - Some spam
relies on generators that try variations of email addresses at certain
domains. If you click a link within an email message or reply to a
certain address, you are just confirming that your email address is
valid. Unwanted messages that offer an "unsubscribe" option are
particularly tempting, but this is often just a method for collecting
valid addresses that are then sent other spam.
- Disable the automatic downloading of graphics in HTML
mail - Many spammers send HTML mail with a linked graphic file
that is then used to track who opens the mail message—when your
mail client downloads the graphic from their web server, they know
you've opened the message. Disabling HTML mail entirely and viewing
messages in plain text also prevents this problem.
- Consider opening an additional email account - Many
domains offer free email accounts. If you frequently submit your email
address (for online shopping, signing up for services, or including it on
something like a comment card), you may want to have a secondary email
account to protect your primary email account from any spam that could be
generated. You should also use a secondary account when posting to online
bulletin boards, chat rooms, public mailing lists, or USENET so that you
can get rid of when it starts filling up with spam.
- Don't spam other people - Be a responsible and
considerate user. Some people consider email forwards a type of spam, so
be selective with the messages you redistribute. Don't forward every
message to everyone in your address book, and if someone asks that you
not forward messages to them, respect their request.
Provided by:
US-CERT
Authors: Mindi McDowell, Allen Householder